> For clean Markdown of any page, append .md to the page URL.
> For a complete documentation index, see https://developers.brevo.com/llms.txt.
> For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://developers.brevo.com/_mcp/server.

# Conversations webhooks documentation update

Updated the [Conversations webhooks](/docs/conversations-webhooks) documentation with new fields and corrections.

**Message object — new fields:**

* `rawUnsafeHtml` — Raw unsanitized HTML of the message
* `subject` — Email subject line (present for email-source conversations)
* `isSentViaJsApi` — `true` for messages sent via the JS API
* `sourceMessageId` — Original message ID from the source platform
* `from`, `to`, `replyTo`, `cc`, `bcc` — Email conversation fields
* `isForward` — `true` if the message is a forwarded message

**Attachment object — new fields:**

* `mimeType` — MIME type of the file
* `isInline` — Whether the attachment is inline (e.g. embedded images in emails)
* `inlineId` — Content-ID for inline attachments

**Visitor object — new field:**

* `isBanned` — Whether the visitor is banned (in `conversationTranscript` only)

**Corrections:**

* `imageInfo.previewUrl` renamed to `imageInfo.previewLink` in the conversation transcript payload
* Image preview URL quality parameter updated from `lighter` to `better`