> For clean Markdown of any page, append .md to the page URL. > For a complete documentation index, see https://developers.brevo.com/llms.txt. > For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://developers.brevo.com/_mcp/server. # Conversations webhooks This page lists all Conversation events you can track, along with their schema and parameters. ## Conversation started Triggered when a conversation is started by a visitor or an agent (automatic targeted messages and pushed messages don't trigger the event). | Attribute name | Data type | Description | | ----------------------- | ---------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | `eventName` | string | "conversationStarted" | | `conversationId` | string | ID of the continuous conversation with one visitor. | | `message` | [Message](/docs/conversations-webhooks#the-message-object) | Initial message | | `agent` | [Agent](/docs/conversations-webhooks#the-agent-object) | Agent information | | `visitor` | [Visitor](/docs/conversations-webhooks#the-visitor-object) | Visitor information: - country, language, browser, etc. - contact attributes - info from contact form or JS API - info from channel (i.e. Facebook profile) - terms of service and marketing consents - and more! | | `conversationStartPage` | Object | For the chat widget, will contain the `link` and `title` of your website at the time the conversation was started. | | `isNoAvailableAgent` | Boolean | Shows if no agent is online at this point | ```json { "eventName": "conversationStarted", "conversationId": "MxhGJAEugdLtS2BBq", "conversationStartPage": { "link": "https://getwear.com/women/151254/", "title": "Washed skinny jeans for women" } // initial message (see “The Message object” below) // /guides/conversations/conversations-webhooks#the-message-object "message": { "id": "dkmyYPxJyh5rKDhRT", // `type` can be `agent` or `visitor` "type": "agent", "text": "Hi there! Did you receive your tracking number?", "html": "Hi there! Did you receive your tracking number?", // timestamp in ms "createdAt": 1665578322700, // agent’s name and ID is passed in case it’s agent’s message "agentId": "bnRzp4CioKudG4aHm", "agentName": "Julia", // only set when the agent has uploaded a profile picture "agentUserpic": "https://ucarecdn.com/06e119c4-debd-420f-bb8c-7a2f261ca0e5/" }, // agent info is passed in case chat was started by an agent "agent": { "id": "bnRzp4CioKudG4aHm", "name": "Julia", "email": "julia@getwear.com", // only set when the agent has uploaded a profile picture "userpic": "https://ucarecdn.com/06e119c4-debd-420f-bb8c-7a2f261ca0e5/" }, // visitor information "visitor": { // id generated by Brevo or `visitorId` passed to `window.BrevoConversationsSetup` // (see “Binding chat to a user account”: /guides/conversations/customize-the-chat-widget#binding-conversations-to-user-accounts) "id": "vfg1y4h4ioapl1cx0trw1mujk6den021zs9b2q8", "threadId": "aC4krWMZWLYzz9sKZ", // link to this conversation in dashboard "threadLink": "https://conversations-app.brevo.com/conversations/aC4krWMZWLYzz9sKZ", "source": "widget", // For Facebook/Instagram/WhatsApp, the ID of the page/account "sourceChannelRef": null, // For Facebook/Instagram/WhatsApp, the link of the channel on the platform "sourceChannelLink": null, // For Facebook/Instagram/WhatsApp, the ID of the visitor on the platform "sourceConversationRef": null, // id of the agent group "groupId": "z2o3F8GDkNpKD4BYt", // visitor’s userpic color in Conversations "color": "#faebd7", "ip": "192.168.1.179", // visitor’s browser language "browserLanguage": "en-US", // language displayed to the visitor "conversationLanguage": "en", "browser": "Chrome 106.0.0", "os": "Windows 10", // User agent string "userAgent": "Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/106.0.0.0 Safari/537.36", "country": "Ireland", "city": "Dublin", "lastVisit": { // timestamp in ms "startedAt": 1664550759104, // finishedAt can be undefined for an ongoing visit "finishedAt": 1664551471534, // last visited website "hostName": "getwear.com", // list of viewed pages (link + title) during current visit "viewedPages": [ { "link": "https://getwear.com/", "title": "Getwear — custom designer jeans" }, { "link": "https://getwear.com/women/151254/", "title": "Washed skinny jeans for women" } ] }, // name displayed in dashboard (userpic color name for anonymous visitors, e.g. “Dark Orange”) "displayedName": "Jane", // Attributes from the contact "contactAttributes": { "SMS": "35315684258" }, // Information from the contact form or passed to the JS API. // (see “Passing user details to Conversations”: /guides/conversations/customize-the-chat-widget#passing-user-details-to-conversations) "integrationAttributes": { "FIRSTNAME": "Jane", "EMAIL": "jane@example.com", "ORDER": "#151254", "CART": "Washed skinny jeans for women, $99" }, // Combination of the two above, priority is given to the information filled by visitor // and/or agents. This object should be used over the two above in most cases. "attributes": { "FIRSTNAME": "Jane", "EMAIL": "jane@example.com", "SMS": "35315684258", "ORDER": "#151254", "CART": "Washed skinny jeans for women, $99" }, // Attributes that can be formatted only "formattedAttributes": { "SMS": "+353 1 568 4258" }, "notes": "Loves skinny jeans", "contactId": 5, "marketingConsent": false, "termsOfServiceConsent": true } } ``` ## Conversation fragment Triggered after each message, with some exceptions. The event is not triggered when: * The message is an automatic targeted message from an agent. * The visitor's chat is blocked by a mandatory [contact form](https://conversations-app.sendinblue.com/settings/bot) (the "*Get messages only once the form is filled*" option in contact form settings). In this case, the event is triggered after the visitor fills the contact form. * The message is a [pushed message](/reference/send-an-automated-message-to-a-visitor) and there are no previous conversations with the visitor. The `messages` property of the event object contains all messages since the previous `conversationFragment` event. > **This ruleset is designed for two-way integrations with help desks and the like.** > > The event is only triggered when a message requires agents' attention, or when an agent's response should be added to the conversation (for example, when a new ticket should be created or an existing ticket should be updated). > > That's why automatic targeted messages don't trigger the event, but are included in the webhook for completeness the next time the event fires. | Attribute name | Data type | Description | | -------------------- | -------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | `eventName` | string | "conversationFragment" | | `conversationId` | string | ID of the continuous conversation with one visitor. | | `messages` | [Message\[\]](/docs/conversations-webhooks#the-message-object) | List of messages since the previous `conversationFragment` event | | `agents` | Object\[] | List of agents who participated in this fragment | | `visitor` | [Visitor](/docs/conversations-webhooks#the-visitor-object) | Visitor information: - country, language, browser, etc. - contact attributes - info from contact form or JS API - info from channel (i.e. Facebook profile) - terms of service and marketing consents - and more! | | `isNoAvailableAgent` | Boolean | Shows if no agent is online at this point | ```json { "eventName": "conversationFragment", "conversationId": "aC4krWMZWLYzz9sKZ", // list of messages since previous `conversationFragment` event // (see “The Message object” below) // /guides/conversations/conversations-webhooks#the-message-object "messages": [ // pushed message from an agent (see `pushedMessages` in REST API) { "type": "agent", "id": "AXCR3k9bpSY7bpuh7", "text": "Your order has shipped! Here’s your tracking number: 9114 5847 4668 7775 9233 54", "html": "Your order has shipped! Here's your tracking number: 9114 5847 4668 7775 9233 54", "createdAt": 1664550379561, "agentId": "d9nKoegKSjmCtyK78", "agentName": "Liz", // only set when the agent has uploaded a profile picture "agentUserpic": "https://ucarecdn.com/06e119c4-debd-420f-bb8c-7a2f261ca0e5/", // `true` for pushed messages "isPushed": true }, // automatic targeted message from an agent { "type": "agent", "id": "DftGtKqyJpBXtC42J", "text": "Hi there! How can we help you?", "html": "Hi there! How can we help you?", "createdAt": 1664554934355, "agentId": "bnRzp4CioKudG4aHm", "agentName": "Julia", // only set when the agent has uploaded a profile picture "agentUserpic": "https://ucarecdn.com/06e119c4-debd-420f-bb8c-7a2f261ca0e5/", // `true` for automatic messages from “Targeted chats & triggers” "isTrigger": true }, // visitor’s message { "type": "visitor", "id": "JuzQe8pJ9cZqymJK9", "text": "I’ve changed my email, could you please re-send my order details?", "html": "I've changed my email, could you please re-send my order details?", "createdAt": 1664563333617 } ], // list of agents who participated in this fragment "agents": [ { "id": "d9nKoegKSjmCtyK78", "name": "Liz", "email": "liz@getwear.com", // only set when the agent has uploaded a profile picture "userpic": "https://ucarecdn.com/93d1e396-2a78-4ece-82f0-7b8bb9043b78/" }, { "id": "bnRzp4CioKudG4aHm", "name": "Julia", "email": "julia@getwear.com", // only set when the agent has uploaded a profile picture "userpic": "https://ucarecdn.com/06e119c4-debd-420f-bb8c-7a2f261ca0e5/" } ], // visitor information "visitor": { // id generated by Brevo or `visitorId` passed to `window.BrevoConversationsSetup` // (see “Binding chat to a user account”: /guides/conversations/customize-the-chat-widget#binding-conversations-to-user-accounts) "id": "vfg1y4h4ioapl1cx0trw1mujk6den021zs9b2q8", "threadId": "aC4krWMZWLYzz9sKZ", // link to this conversation in dashboard "threadLink": "https://conversations-app.brevo.com/conversations/aC4krWMZWLYzz9sKZ", "source": "widget", // For Facebook/Instagram/WhatsApp, the ID of the page/account "sourceChannelRef": null, // For Facebook/Instagram/WhatsApp, the link of the channel on the platform "sourceChannelLink": null, // For Facebook/Instagram/WhatsApp, the ID of the visitor on the platform "sourceConversationRef": null, // id of the agent group "groupId": "z2o3F8GDkNpKD4BYt", // visitor’s userpic color in Conversations "color": "#faebd7", "ip": "192.168.1.179", // visitor’s browser language "browserLanguage": "en-US", // language displayed to the visitor "conversationLanguage": "en", "browser": "Chrome 106.0.0", "os": "Windows 10", // User agent string "userAgent": "Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/106.0.0.0 Safari/537.36", "country": "Ireland", "city": "Dublin", "lastVisit": { // timestamp in ms "startedAt": 1664550759104, // finishedAt can be undefined for an ongoing visit "finishedAt": 1664551471534, // last visited website "hostName": "getwear.com", // list of viewed pages (link + title) during current visit "viewedPages": [ { "link": "https://getwear.com/", "title": "Getwear — custom designer jeans" }, { "link": "https://getwear.com/women/151254/", "title": "Washed skinny jeans for women" } ] }, // name displayed in dashboard (userpic color name for anonymous visitors, e.g. “Dark Orange”) "displayedName": "Jane", // Attributes from the contact "contactAttributes": { "SMS": "35315684258" }, // Information from the contact form or passed to the JS API. // (see “Passing user details to Conversations”: /guides/conversations/customize-the-chat-widget#passing-user-details-to-conversations) "integrationAttributes": { "FIRSTNAME": "Jane", "EMAIL": "jane@example.com", "ORDER": "#151254", "CART": "Washed skinny jeans for women, $99" }, // Combination of the two above, priority is given to the information filled by visitor // and/or agents. This object should be used over the two above in most cases. "attributes": { "FIRSTNAME": "Jane", "EMAIL": "jane@example.com", "SMS": "35315684258", "ORDER": "#151254", "CART": "Washed skinny jeans for women, $99" }, // Attributes that can be formatted only "formattedAttributes": { "SMS": "+353 1 568 4258" }, "notes": "Loves skinny jeans", "contactId": 5, "marketingConsent": false, "termsOfServiceConsent": true } } ``` ## Conversation transcript Triggered when a conversation finishes. A conversation is considered finished when the visitor goes offline (leaves your website) or when all participating agents leave the conversation. | Attribute name | Data type | Description | | ----------------------- | -------------------------------------------------------------- | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | `eventName` | string | "conversationTranscript" | | `conversationId` | string | ID of the continuous conversation with one visitor. | | `messages` | [Message\[\]](/docs/conversations-webhooks#the-message-object) | List of messages | | `missedMessagesCount` | Number | Number of missed and offline messages | | `agents` | Object\[] | List of agents who participated in the conversation | | `visitor` | [Visitor](/docs/conversations-webhooks#the-visitor-object) | Visitor information: - country, language, browser, etc. - contact attributes - info from contact form or JS API - info from channel (i.e. Facebook profile) - terms of service and marketing consents - and more! | | `conversationStartPage` | Object | For the chat widget, will contain the `link` and `title` of your website at the time the conversation was started. | ```json { "eventName": "conversationTranscript", "conversationId": "aC4krWMZWLYzz9sKZ", // For the chat widget, will contain the `link` and `title` of your website at the time the conversation was started "conversationStartPage": { "link": "https://getwear.com/women/151254/", "title": "Washed skinny jeans for women" } // list of messages (see “The Message object” below) // /guides/conversations/conversations-webhooks#the-message-object "messages": [ // pushed message from an agent (see `pushedMessages` in REST API) { "type": "agent", "id": "AXCR3k9bpSY7bpuh7", "text": "Your order has shipped! Here’s your tracking number: 9114 5847 4668 7775 9233 54", "html": "Your order has shipped! Here's your tracking number: 9114 5847 4668 7775 9233 54", "createdAt": 1664550379561, "agentId": "d9nKoegKSjmCtyK78", "agentName": "Liz", // only set when the agent has uploaded a profile picture "agentUserpic": "https://ucarecdn.com/93d1e396-2a78-4ece-82f0-7b8bb9043b78/", // `true` for pushed messages "isPushed": true }, // automatic targeted message from an agent { "type": "agent", "id": "DftGtKqyJpBXtC42J", "text": "Hi there! How can we help you?", "html": "Hi there! How can we help you?", "createdAt": 1664554934355, "agentId": "bnRzp4CioKudG4aHm", "agentName": "Julia", // only set when the agent has uploaded a profile picture "agentUserpic": "https://ucarecdn.com/06e119c4-debd-420f-bb8c-7a2f261ca0e5/", // `true` for automatic messages from “Targeted chats & triggers” "isTrigger": true }, // visitor’s message { "type": "visitor", "id": "JuzQe8pJ9cZqymJK9", "text": "I’ve changed my email, could you please re-send my order details?", "html": "I've changed my email, could you please re-send my order details?", "createdAt": 1664563333617 }, // agent’s message { "type": "agent", "id": "5z5fvBj4auebD63S5", "text": "Sure, just a moment :)", "html": "Sure, just a moment :)", "createdAt": 1664563359830, "agentId": "bnRzp4CioKudG4aHm", "agentName": "Julia", // only set when the agent has uploaded a profile picture "agentUserpic": "https://ucarecdn.com/06e119c4-debd-420f-bb8c-7a2f261ca0e5/" }, // agent sends a file { "type": "agent", "id": "5MzkBA9ERXJNk4JuH", "text": "receipt.png", // Sanitized file name "html": "receipt.png", "file": { "name": "receipt.png", // size in bytes "size": 333455, "isAllowedFileType": true, // whether the file is an image "isImage": true, "isSticker": true, "link": "https://ucarecdn.com/03cd56cd-1de9-4f65-996d-08afdf27fa1b/", // image info is passed in case the file is an image "imageInfo": { "width": 1129, "height": 525, "previewLink": "https://ucarecdn.com/03cd56cd-1de9-4f65-996d-08afdf27fa1b/-/preview/800x800/-/quality/better/" } }, "createdAt": 1664563366078, "agentId": "bnRzp4CioKudG4aHm", "agentName": "Julia", // only set when the agent has uploaded a profile picture "agentUserpic": "https://ucarecdn.com/06e119c4-debd-420f-bb8c-7a2f261ca0e5/" }, { "type": "visitor", "id": "6QZDugATac9FXZSkp", "text": "Thanks!", "html": "Thanks!", "createdAt": 1664563372326, // `true` for missed and offline messages "isMissed": true } ], // number of missed and offline messages "missedMessagesCount": 1, // list of agents who participated in the conversation "agents": [ { "id": "d9nKoegKSjmCtyK78", "name": "Liz", "email": "liz@getwear.com", // only set when the agent has uploaded a profile picture "userpic": "https://ucarecdn.com/93d1e396-2a78-4ece-82f0-7b8bb9043b78/" }, { "id": "bnRzp4CioKudG4aHm", "name": "Julia", "email": "julia@getwear.com", // only set when the agent has uploaded a profile picture "userpic": "https://ucarecdn.com/06e119c4-debd-420f-bb8c-7a2f261ca0e5/" } ], // visitor information "visitor": { // id generated by Brevo or `visitorId` passed to `window.BrevoConversationsSetup` // (see “Binding chat to a user account”: /guides/conversations/customize-the-chat-widget#binding-conversations-to-user-accounts) "id": "vfg1y4h4ioapl1cx0trw1mujk6den021zs9b2q8", "threadId": "aC4krWMZWLYzz9sKZ", // link to this conversation in dashboard "threadLink": "https://conversations-app.brevo.com/conversations/aC4krWMZWLYzz9sKZ", "source": "widget", // For Facebook/Instagram/WhatsApp, the ID of the page/account "sourceChannelRef": null, // For Facebook/Instagram/WhatsApp, the link of the channel on the platform "sourceChannelLink": null, // For Facebook/Instagram/WhatsApp, the ID of the visitor on the platform "sourceConversationRef": null, // id of the agent group "groupId": "z2o3F8GDkNpKD4BYt", // visitor’s userpic color in Conversations "color": "#faebd7", "ip": "192.168.1.179", // visitor’s browser language "browserLanguage": "en-US", // language displayed to the visitor "conversationLanguage": "en", "browser": "Chrome 106.0.0", "os": "Windows 10", // User agent string "userAgent": "Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/106.0.0.0 Safari/537.36", "country": "Ireland", "city": "Dublin", "lastVisit": { // timestamp in ms "startedAt": 1664550759104, // finishedAt can be undefined for an ongoing visit "finishedAt": 1664551471534, // last visited website "hostName": "getwear.com", // list of viewed pages (link + title) during current visit "viewedPages": [ { "link": "https://getwear.com/", "title": "Getwear — custom designer jeans" }, { "link": "https://getwear.com/women/151254/", "title": "Washed skinny jeans for women" } ] }, // name displayed in dashboard (userpic color name for anonymous visitors, e.g. “Dark Orange”) "displayedName": "Jane", // Attributes from the contact "contactAttributes": { "SMS": "35315684258" }, // Information from the contact form or passed to the JS API. // (see “Passing user details to Conversations”: /guides/conversations/customize-the-chat-widget#passing-user-details-to-conversations) "integrationAttributes": { "FIRSTNAME": "Jane", "EMAIL": "jane@example.com", "ORDER": "#151254", "CART": "Washed skinny jeans for women, $99" }, // Combination of the two above, priority is given to the information filled by visitor // and/or agents. This object should be used over the two above in most cases. "attributes": { "FIRSTNAME": "Jane", "EMAIL": "jane@example.com", "SMS": "35315684258", "ORDER": "#151254", "CART": "Washed skinny jeans for women, $99" }, // Attributes that can be formatted only "formattedAttributes": { "SMS": "+353 1 568 4258" }, "notes": "Loves skinny jeans", "contactId": 5, "marketingConsent": false, "termsOfServiceConsent": true, "isBanned": false } } ``` ### The Visitor object | Attribute name | Data type | Description | | ------------------------------------------- | --------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ | | `source` | string | Source of the visitor, e.g. `widget`, `facebook`, `whatsapp`, etc. | | `displayedName` | string | Name displayed in dashboard (userpic color name for anonymous visitors, e.g. “Dark Orange”) | | `contactId` | Number | If the visitor is in your Contacts, its ID will be available here. | | `contactAttributes` | Object | Info from your Brevo contact. | | `integrationAttributes` | Object | Info from the integration. Examples: - For the **chat widget**, it will be the info from the contact form or the [JS API](/docs/javascript-api-reference#updateintegrationdata). - Info from channel (i.e. Facebook profile) | | `attributes` | Object | Combination of the two above. Priority is given to the contact attributes. This object should be used over the two above in most cases | | `formattedAttributes` | Object | Display name for attributes that can be formatted (`SMS`, `WHATSAPP`) | | `termsOfServiceConsent` | Boolean | Useful if you have enabled ["Request consent to your terms"](https://help.sendinblue.com/hc/en-us/articles/4416568800146#h_01G16954VM9Z8KYXZDR1F5HFMK) in the Contact form, and the conversation was started by the chat widget (not applicable for other channels like Instagram or Facebook) | | `marketingConsent` | Boolean | Useful if you have enabled ["Request consent to your marketing communications"](https://help.sendinblue.com/hc/en-us/articles/4416568800146#h_01G16954VM9Z8KYXZDR1F5HFMK) in the Contact form, and the conversation was started by the chat widget (not applicable for other channels like Instagram or Facebook) | | `isBanned` | Boolean | Whether the visitor is banned (in `conversationTranscript` only) | | `browser` / `country` / `lastVisit` / etc. | | More fields are available in this object, please check the sample payloads to find out. | ### The Agent object | Attribute name | Data type | Description | | -------------- | --------- | --------------------------------------------------------------------------------------------------------- | | `id` | string | ID of the agent, as found in the [agent's page](https://conversations-app.sendinblue.com/settings/agents) | | `name` | string | Name of the agent | | `email` | string | Email address of the agent | | `userpic` | string | URL of the agent's profile photo, if they have uploaded one | ### The Message object | Attribute name | Data type | Description | | ------------------- | --------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | `id` | String | Message ID. | | `type` | String | `visitor` or `agent` (depending on who sent the message) | | `text` | String | Message text or name of the attached file | | `html` | String | Safe HTML with our chat “markdown” applied | | `createdAt` | Number | Timestamp in milliseconds | | `agentId` | String | Agent’s ID in the messages sent by an agent | | `agentName` | String | Agent’s name as displayed to the visitor. Only in the messages sent by an agent | | `agentUserpic` | String | URL of the agent's profile photo, if they have uploaded one | | `messageType` | String | Contains “email\_bounce” when the received answer is a bounce notification received from Gmail | | `isTrigger` | Boolean | `true` for automatic messages from [Targeted chats & triggers](https://conversations-app.sendinblue.com/settings/actions) and [API](/docs/javascript-api-reference#sendautomessage) | | `isPushed` | Boolean | For [automated messages](/reference/send-an-automated-message-to-a-visitor) | | `isMissed` | Boolean | When the chat is finished, visitor’s messages missed by the agents are marked with `\"isMissed\": true` | | `isMissedByVisitor` | Boolean | When the chat is finished, agent’s messages missed by the visitor are marked with `\"isMissedByVisitor\": true` | | `receivedFrom` | String | In two-way integrations, messages sent via [REST API](/reference/send-a-message-as-an-agent) can be marked with receivedFrom property and then filtered out when received in a webhook to avoid infinite loop | | `rawUnsafeHtml` | String | Raw unsanitized HTML of the message | | `subject` | String | Email subject line (present for email-source conversations) | | `isSentViaJsApi` | Boolean | `true` for messages sent via the JS API | | `sourceMessageId` | String | Original message ID from the source platform | | `from` | Object | Sender info (email conversations) | | `to` | Array | Recipients (email conversations) | | `replyTo` | Object | Reply-to address (email conversations) | | `cc` | Array | CC recipients (email conversations) | | `bcc` | Array | BCC recipients (email conversations) | | `isForward` | Boolean | `true` if the message is a forwarded message | | `file` | [Attachment](/docs/conversations-webhooks#the-attachment-object) object | Attachment messages have this property containing file information | | `attachments` | [Attachment\[\]](/docs/conversations-webhooks#the-attachment-object) object | This can exists in email replies to chat conversations. Unlike `file`, `attachments` exist alongside the regular message | ### The Attachment object | Attribute name | Data type | Description | | ------------------- | --------- | ---------------------------------------------------------------------------------------------------------------------------------- | | `name` | String | Name of the file | | `size` | Number | Size in bytes | | `isImage` | Boolean | Whether the file is an image | | `isSticker` | Boolean | For stickers (Facebook/Instagram/WhatsApp) | | `link` | String | URL of the file | | `isAllowedFileType` | Boolean | Whether the file type is allowed in [this setting](https://conversations-app.sendinblue.com/settings/preferences#allowedFileTypes) | | `mimeType` | String | MIME type of the file | | `isInline` | Boolean | Whether the attachment is inline (e.g. embedded images in emails) | | `inlineId` | String | Content-ID for inline attachments | | `imageInfo` | Object | In case the file is an image, will contain `width`, `height` and `previewLink` |