Meetings and phone webhooks | Brevo API Documentation

This page lists the currently supported Meeting and Phone webhook events and their payloads.

Meeting webhook events

Phone webhook events

Call finished

Meeting booked

Attribute name	Datatype	Description
`account_email`	String	Email of user
`currency`	String	Currency code in upper-case
`event_participants.EMAIL`	String	Email of participants
`event_participants.FIRSTNAME`	String	Firstname of participants
`event_participants.LASTNAME`	String	Lastname of participants
`meeting_address`	String	Address of the meeting in-case of in person meetings
`meeting_end_timestamp`	String	Time and date of meeting end
`meeting_location`	String	Location of meeting
`meeting_name`	String	Name of meeting
`meeting_notes`	String	Notes in meeting
`meeting_start_timestamp`	String	Time and date of meeting start
`price`	Numeric	Meeting cost
`questions_and_answers.answer`	String	List of answers in the meeting
`questions_and_answers.question`	String	List of questions asked in the meeting

{
  "account_email": "john@example.com",
  "currency": "EUR",
  "event_participants": [
    {
      "EMAIL": "john@example.coo",
      "FIRSTNAME": "john",
      "LASTNAME": "doe"
    }
  ],
  "meeting_address": "12345 CityAB",
  "meeting_end_timestamp": "2025-06-10T07:09:01.696Z",
  "meeting_location": "MeetingpointA",
  "meeting_name": "Testmeeting",
  "meeting_notes": "Meeting-notes",
  "meeting_start_timestamp": "2025-06-10T07:09:01.696Z",
  "price": 123,
  "questions_and_answers": [
    {
      "answer": "Answer to the question",
      "question": "What is the question?"
    }
  ]
}

Meeting started

Attribute name	Datatype	Description
`account_email`	String	Email of user
`currency`	String	Currency code in upper-case
`event_participants.EMAIL`	String	Email of participants
`event_participants.FIRSTNAME`	String	Firstname of participants
`event_participants.LASTNAME`	String	Lastname of participants
`meeting_address`	String	Address of the meeting in-case of in person meetings
`meeting_end_timestamp`	String	Time and date of meeting end
`meeting_location`	String	Location of meeting
`meeting_name`	String	Name of meeting
`meeting_notes`	String	Notes in meeting
`meeting_start_timestamp`	String	Time and date of meeting start
`price`	Numeric	Meeting cost
`questions_and_answers.answer`	String	List of answers in the meeting
`questions_and_answers.question`	String	List of questions asked in the meeting

{
  "account_email": "john@example.com",
  "currency": "EUR",
  "event_participants": [
    {
      "EMAIL": "john@example.coo",
      "FIRSTNAME": "john",
      "LASTNAME": "doe"
    }
  ],
  "meeting_address": "12345 CityAB",
  "meeting_end_timestamp": "2025-06-10T07:09:01.696Z",
  "meeting_location": "MeetingpointA",
  "meeting_name": "Testmeeting",
  "meeting_notes": "Meeting-notes",
  "meeting_start_timestamp": "2025-06-10T07:09:01.696Z",
  "price": 123,
  "questions_and_answers": [
    {
      "answer": "Answer to the question",
      "question": "What is the question?"
    }
  ]
}

Meeting cancelled

Attribute name	Datatype	Description
`account_email`	String	Email of user
`currency`	String	Currency code in upper-case
`event_participants.EMAIL`	String	Email of participants
`event_participants.FIRSTNAME`	String	Firstname of participants
`event_participants.LASTNAME`	String	Lastname of participants
`meeting_address`	String	Address of the meeting in-case of in person meetings
`meeting_end_timestamp`	String	Time and date of meeting end
`meeting_location`	String	Location of meeting
`meeting_name`	String	Name of meeting
`meeting_notes`	String	Notes in meeting
`meeting_start_timestamp`	String	Time and date of meeting start
`price`	Numeric	Meeting cost
`questions_and_answers.answer`	String	List of answers in the meeting
`questions_and_answers.question`	String	List of questions in the meeting

{
  "account_email": "john@example.com",
  "currency": "EUR",
  "event_participants": [
    {
      "EMAIL": "john@example.coo",
      "FIRSTNAME": "john",
      "LASTNAME": "doe"
    }
  ],
  "meeting_address": "12345 CityAB",
  "meeting_end_timestamp": "2025-06-10T07:09:01.696Z",
  "meeting_location": "MeetingpointA",
  "meeting_name": "Testmeeting",
  "meeting_notes": "Meeting-notes",
  "meeting_start_timestamp": "2025-06-10T07:09:01.696Z",
  "price": 123,
  "questions_and_answers": [
    {
      "answer": "Answer to the question",
      "question": "What is the question?"
    }
  ]
}

Phone webhook events

Call finished

Attribute name	Datatype	Description
`account_name.family_name`	String	Family name of user
`account_name.given_name`	String	Given name of user
`duration_seconds`	Numeric	Call duration in seconds
`is_forwarded`	Bool	Indicates if the call was forwarded or not
`phone_line`	String	Phone line of user
`phone_line_name`	String	Name of the phone line
`phone_number`	String	Phone number of the contact
`recording`	Bool	Indicates if a recording of the call exists or not
`type`	String	Type of the call. Possible values are: answered, failed/cancelled, missed, missed voicemail, connected and not connected

{
  "account_name": {
    "family_name": "doe",
    "given_name": "john"
  },
  "duration_seconds": 123,
  "is_forwarded": true,
  "phone_line": "+441400800008",
  "phone_line_name": "My number",
  "phone_number": "+14002007868",
  "recording": true,
  "type": "answered"
}